Privacy Policy
Your Privacy Matters
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Privacy Policy
Last Updated: August 2025
EBS Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- Name, email address, and phone number
- Company information and business details
- Passport copies and identification documents
- Financial information for service payments
- Communication preferences and history
Technical Information
- IP address and browser information
- Website usage data and analytics
- Device information and cookies
- Location data (if permitted)
How We Use Your Information
- Provide business setup and corporate services
- Process visa applications and immigration services
- Handle accounting, tax, and compliance requirements
- Communicate with you about our services
- Improve our website and service offerings
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
Information Sharing
We may share your information with:
- Government Authorities: UAE government departments and free zones for business registration and visa processing
- Service Providers: Banks, legal firms, and other partners involved in your business setup
- Legal Requirements: When required by law or to protect our rights and safety
- Business Partners: With your consent for specific services
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security audits and updates
- Employee training on data protection
- Limited access to personal information on a need-to-know basis
Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your personal information
- Withdraw consent for data processing
- Object to certain types of processing
- Request data portability
Cookies and Tracking
Our website uses cookies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising (with consent)
- You can control cookie settings through your browser preferences
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain business relationships
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Typically 5-7 years for business records
- Shorter periods for marketing data (with consent)
International Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ebsgroup.ae
Phone: +971 4 303 8333
Address: EBS Group, Dubai, UAE
